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Report: #410118

Complaint Review: Wells Fargo Home Mortgage - Des Moines Iowa

  • Submitted:
  • Updated:
  • Reported By: Dayton Ohio
  • Author Confirmed What's this?
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  • Wells Fargo Home Mortgage PO Box 14411 Des Moines, Iowa U.S.A.

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All the previous posts are identical to my situation with Wells. Due to the fact I must go to work shortly, I will spare you the depressing details. Suffice to say, this company is interested in one thing. Stealing your property!

I suspect with the new Obama administration, there is something in the works that will force Wells and others like them to help those of us facing forclosure. On CNBC (the financial channel) earlier today, Barney Frank, who is Chairman of ? committee that oversees the TARP money, spoke about the fact that banks and mortgage companies are not helping people facing forclosure and this committee is getting ready to do something about it.

After five months, numerous phone calls and faxes, the negotiator called me. Same story as others here. I had not sent proper info., not signed and dated, etc., etc. This was Tuesday of this week, 3 days ago. He wanted everything faxed by 3 PM. I sent it Wed. morning.

When he called Tues. morning, he said "I must get this finalized right away. I'll have an answer for you in a day."

Thursday, yesterday, he called. It was like getting hit with a club. I must come up with $400 by Jan. 23. Regular payment is $350 plus $19 late charge. I owe for Dec. and Jan. I just sent them $369 Dec. 1, for Nov. I am on a fixed rate of 8.65% for 12 years, with 8 yrs. left. Only owe 26K. They want $400 per month on the 23rd for 24 months. Then they will consider the back payments made and will revert back to $350.

That would be $1,200 extra when I am currently $740 in arrears. What a rip-off. I'm going to try to contact Barney Frank's office and suggest everyone her do the same. As well as your senators and congress people.

Just wanted to share my nightmare with others in the same situation.

Bonnie
Dayton, Ohio
U.S.A.

This report was posted on Ripoff Report on 01/09/2009 01:26 PM and is a permanent record located here: https://www.ripoffreport.com/reports/wells-fargo-home-mortgage/des-moines-iowa-50306/wells-fargo-home-mortgage-denies-help-and-increases-payment-should-we-contact-barney-fran-410118. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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#2 Consumer Suggestion

Wells Fargo Home Mortgage: Executive Office Contact Information!

AUTHOR: Kelly L. Hansen - (U.S.A.)

POSTED: Saturday, January 10, 2009

READ THIS AND ACT FAST!

Here is the best number (WFHM Executive Office) AND PERSON to call -- SHARON CECIL, Asst to the President and Vice President at Wells Fargo Home Mortgage has been actively resolving problems FAST!!!

515-324-3130

VIP's WHO'VE PROVEN THEY CARE: THEIR TITLES, E-MAILS, MAILING ADDRESS, PHONE

Cara K. Heiden,
CEO
WELLS FARGO HOME MORTGAGE
cara.k.heiden@wellsfargo.com

Mary Coffin, Vice President
WELLS FARGO HOME MORTGAGE
mary.coffin@wellsfargo.com

Sharon Cecil, Assistant to Both
WELLS FARGO HOME MORTGAGE
sharon.cecil@wellsfargo.com

Todd M. Boothroyd
Senior Counsel, Real Estate Division
Todd.M.Boothroyd@wellsfargo.com

WELLS FARGO HOME MORTGAGE
Executive Communications Office
MAC X2302-02J
800 S Jordan Creek Pkwy
West Des Moines, IA 50266
515-324-3130

WELLS FARGO HOME MORTGAGE MIGHT BE TURNING THINGS AROUND! I've been intent on sharing my negative experience with Wells Fargo Home Mortgage so I think it is important to encourage you with these positive e-mails I've received within the past weeks. It is my prayer these will make you smile, and renew your hope!! AND, help you resolve your issue with WFHM.

I'd love to hear from you, anytime!
God Bless each of you.

Kelly

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#1 Author of original report

Clarification of date for Wells Fargo Home Mortgage Denies Help

AUTHOR: Bonnie - (U.S.A.)

POSTED: Friday, January 09, 2009

I meant to write "I just sent them $369 Jan.1, for Nov. Payment".
In err I wrote Dec.1, which is incorrect. Point being, eight days later they are demanding $400. Can hardly think straight. Sorry!

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