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Report: #236571

Complaint Review: Zales Jewelers - St. Clairsville Ohio

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  • Reported By: Cadiz Ohio
  • Author Confirmed What's this?
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  • Zales Jewelers 67800 Mall Rd St. Clairsville, Ohio U.S.A.

Zales Jewelers getting run around on poorly constructed jewelry! St. Clairsville Ohio

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I am very disappointed in the mothers ring that my family bought for me in May of 2005. Within less than 8 months one of the gems fell out, took it back to have it replaced and when i got it back the to Amythest stones looked nothing alike. Took it back and they replace it again, but less then 2 weeks later the other stone fell out.

They replaced it once again and it has been another 8 months and to my surprise the stone fell out again! I took it back and was told they didn't use that company anymore and would replace with another companies rings. None of them were anything close to the one I had and I just want my money back!! Their policy does not allow this, why would I want to buy more defective jewelry from them?

This is not the first time this has happened, last christmas my husband bought me a cirle of diamonds pendant that after one month a diamond fell out! I am very disgusted and want my money back!

Joy
Cadiz, Ohio
U.S.A.

This report was posted on Ripoff Report on 02/19/2007 07:37 PM and is a permanent record located here: https://www.ripoffreport.com/reports/zales-jewelers/st-clairsville-ohio-43950/zales-jewelers-getting-run-around-on-poorly-constructed-jewelry-st-clairsville-ohio-236571. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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