Coleman Furniture Renegade Furniture Illegitimate and fraudelent business Cedarhurst New York

Over two months ago on February 25, I placed an order with Coleman Furniture for a living room set. I was told when I called it could potentially take up to 4 weeks before it was delivered. It's now been over 2 months and I still don't have the couches I paid over $2000 for. The sofa was damaged when it arrived at the shipping company. They tried delivering the loveseat, but that was also damaged, the motor didn't work, so they had to take it back to the warehouse. I was told they'd have the new leather by 4/28. I got an update yesterday, that it's still not going to ship for 1 or 2 more weeks. They were planning on repairing these couches in the warehouse and shipping me refurbished, patched couches that I paid for "new" So by the time the new leather ships, the new part for the broken motor, and they get a technician to the warehouse to patch and fix the couches, and then to delivery to me again, we're looking at easily another month or two, and that's not assuming there won't be future problems (their white glove delivery guys dropped the couch off the truck, shoved it in the door while scratching it, I have no confidence they'd be able to deliver anything without damage). When they took the couch back out, he just ran a couple of loops of packing tape around it. No blankets, shrink wrap, or anything protective.

In total, we're looking at least a thirdof a year after Coleman took my money before I'd get the merchandise. And it could very well be 1/2 a year if the past repeats itself. Coleman furniture is not a very honest trustworthy merchant. I really have doubts that they are legitimate.

I opened a BBB complaint as well, and they blatenly lied on their response. They said I returned the couches that were delivered to me. They refunded me the cost of the couses minus shipping and a re-stocking fee. So right now, I'm out $446 for them to "restock" broken couches that I never received. These couches are sitting in a warehouse somewhere damaged. None of the damages were by me, but their disgraceful shipping and handling and now I have to pay them to restock and the shipping fees for something I never got.

I hope nobody else gets ripped off by this company. Do not buy from them.