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Report: #1448259

Complaint Review: Coleman Furniture -

  • Submitted:
  • Updated:
  • Reported By: Brian — United States
  • Author Confirmed What's this?
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  • Coleman Furniture United States

Coleman Furniture Renegade Furniture order new and get refurbished with no recourse Other

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Ordered dining table and 6 chairs.  They shipped the chairs without table indicating table had a split in the wood and would need to be re-ordered.  Shipping company convinced us to accept the chairs indicating that if left in their control they could get damaged.  what we didn't know is that waiting for the second delivery attempt on the table put the chairs outside the cancellation window.  After all why would we be concerned about that, right?   When they went to deliver the table the 2nd time around we had to reject the delivery because the table had visible damage.  Unhappy with the whole experience we wanted to return the chairs and cancel the entire order.  They won't let us return the entire order and cancel citing that we're outside the cancellation window.  They also insist it's their right per the T&Cs to repair the damaged table.  So we're stuck paying for new and getting refurbished furniture unless we want to cancel the table portion of the order and pay for shipping and a 25% restocking fee.  What a bunch of SCAMMERS.

This report was posted on Ripoff Report on 06/20/2018 01:03 PM and is a permanent record located here: https://www.ripoffreport.com/reports/coleman-furniture/coleman-furniture-renegade-furniture-order-new-and-get-refurbished-with-no-recourse-other-1448259. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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