Coleman Furniture I paid for furniture in early Nov. Three months later, no furniture. Tried to cancel order, charge a restock fee. Cedarhurst New York

Three months ago I ordered furniture from Coleman Furniture online. I still have not received my furniture. Tired of waiting, and out my money (they took my money easily), I asked for a refund. They said they charge a 15% restocking fee for refunds. In my case, it's hundreds of dollars. This is not right, due to the fact I have waited too long, and it's not my fault.

So my money is gone, my furniture is not here, and it's too bad, I will have to lose 15% if I want my money back. Seems like the perfect scam to me. Even if I do receive my furniture next week like they finally updated me (after I contacted them repeatedly), it is an excessively long wait and I am disappointed that I would be punished for their incompetance if I wanted my money back.