Direct Buy Auto Warranty Rip Off And Liars! Iselin New Jersey

I went with the socalled number one extended car warranty company called Direct Buy Warranty. Purchased the policy with 99,700 miles on my 2010 Chevrolet Camaro. 6 weeks later my engine died with 104,900 miles...my mechanic believes I threw a rod. I call up Direct Buy and they tell me to submit maintenance records along with them sending an inspector to look at my vehicle. All was done and submitted. I then receive a call from Direct saying the inspector determine my car had a high probability of an preexisting condition that caused this issue. You will need to tear down the engine to determine this. Then the rep told me that this falls under some guideline that does not allow them to cover my car. At this point I'm confused. I told the rep that if the inspector says the engine needs to be tore down for further inspection how does this void my warranty? The rep again reads from there policy that if it is determined that it is from an preexisting condition that voids the warranty. I brought up what the inspector said...that the engine would have to be torn down to actually determine that. He said you can do that, but we still will not cover it. PERIOD. We will email you a form to refund what you have paid. Stay away from Direct Buy!

And to update, I was told they would give me a refund. I have paid them a total of $380. I was refunded $9.39. $95 was for the inspector who went out to look at the car (which was never a fee to be paid by the client, as a policy holder you only pay the deductible.), the rest went to fees. So as a warning to you all, stay clear of Direct Buy.