Report: #1200519

Complaint Review: Freedompop - Internet

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Submitted: Fri, January 09, 2015
Updated: Fri, January 09, 2015
Reported By: Lieflief — nashville Tennessee

Author Not Confirmed

Why?

Freedompop Internet USA

Phone: 888-743-8107
Web: www.freedompop.com
Category: Internet

Freedompop false promises, no costumer service and they keep charging credit card Los Angeles Internet

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Freedom pop charged me 100 dollars for a device and 23.00 a month for an internet service in August 2014.

After using it for a week i already had a limit and had to pay 10 dollars per additional gigabite, so i canceled the service after 1 week by calling them August 25th.

Ever since they have continued charging my account for 23 dollars, i emailed, never got a response, I called 3 times to cancel the service and put if up on social media and they keep charging me now for 7 months. Since they claim to never have received my cancelation i wasn't allowed to send the modem back so i lost that 100 dollars also.

the company is a total scam.

This report was posted on Ripoff Report on 01/09/2015 12:16 PM and is a permanent record located here: https://www.ripoffreport.com/reports/freedompop/internet/freedompop-false-promises-no-costumer-service-and-they-keep-charging-credit-card-los-ang-1200519. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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