Complaint Review: FreedomPop - Los Angeles California
FreedomPop Sells Defective Phones & Charges for Minutes You Never Used Los Angeles California
*Consumer Comment: hire an attorney to read the fine print
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I bought a cell phone from FreedomPop as a back-up phone. It stays in my desk drawer. I got it out to make a call over 6 months ago, and it wouldn't turn on. Obviously, the phone is defective if it quit working after only a handful of phone calls were made with it. I filed complaints with the Better Business Burea, the Michigan Attorney General's office, the County of Los Angeles Department of Consumer and Business Affairs, etc. Half a year fighting, FreedomPop still refuses to do anything.
What's worse is that FreedomPop deducts minutes from your plan (you get 200 min/month) even when you didn't make any calls. The past half year, FreedomPop has been deducting minutes from my plan every month even though it's impossible I used my phone that won't turn on.
I hope this helps other consumers not get scammed by FreedomPop.
This report was posted on Ripoff Report on 04/02/2018 10:07 AM and is a permanent record located here: https://www.ripoffreport.com/reports/freedompop/los-angeles-california-90024/freedompop-sells-defective-phones-charges-for-minutes-you-never-used-los-angeles-califo-1436905. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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