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Report: #1427069

Complaint Review: Freedompop - California

  • Submitted:
  • Updated:
  • Reported By: Edward V. — Staten Island New York United States
  • Author Confirmed What's this?
  • Why?
  • Freedompop California United States

Freedompop Fraudulent charges California

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On 04/25/2017 I signed up for a FreedomPop Basic 200 plan which promised  200 minutes of talk , 500 text messages and 500 MB of data for a monthly fee of $0.

10 months letter while checking my credit card statements I discovered that I’m been charged $7.99 every month by a FreedomPop. I contacted the company by email inquiring about those charges. They reply was : it’s a charge for special services. I never signed for any special services. I only need this phone line for emergencies. They signed me up for those services without my consent and by charging my credit card without my consent they’re committing a fraud.

After I disputed those charges they agreed to refund 2 of them but not the rest 8 charges. A quick online research showed that I’m not the only one being ripped by them. There are hundreds complaints about this company and I’m wondering why are they not being investigated by the FCC and by the FTC as a fraudsters.

Please help me get my money back and stop the practice of a fraud and abuse enacted by the FreedomPop.

This report was posted on Ripoff Report on 02/03/2018 01:07 PM and is a permanent record located here: https://www.ripoffreport.com/reports/freedompop/california/freedompop-fraudulent-charges-california-1427069. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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