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Report: #1120158

Complaint Review: Travelocity - Select State/Province

  • Submitted:
  • Updated:
  • Reported By: Lauramary07 — Llano Texas
  • Author Not Confirmed What's this?
  • Why?
  • Travelocity Select State/Province USA

Travelocity Changed the date of my flight Internet

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I booked a ticket for a round trip to LAX. I carefully read back the dates and times to my husband before submitting, as I always do. I actually triple check.

on the date of the return flight, I noticed the ticket was for March 1, instead of February 1. travelocity could do nothing. American Airlines was great and helped me get it straightened out, but with a change fee, of course. 

What stunned me is that the AA reservations agent told me that this happens frequently with Travelocity. He said I should never book with them. They even waived the fee to make a telephone reservation. 

I am out $400 with no proof that I didn't make the mistake. American will allow you to correct a mistake like this if you catch it within 24 hours. 

This report was posted on Ripoff Report on 02/01/2014 03:33 PM and is a permanent record located here: https://www.ripoffreport.com/reports/travelocity/select-stateprovince/travelocity-changed-the-date-of-my-flight-internet-1120158. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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