Verizon One of Verizon's phone representatives, Dominique Skinner from the Missouri location took a payment over the phone. Later the same day, I received a call from Macys asking me to verify possible unauthorized charges in the amount of $501.00 that was placed (coincidentally)with the same personal information I provided Verizon Representative Dominique Skinner, located in Missouri (the same day).  St. Louis Missouri

One of Verizon's phone representatives, Dominique Skinner from the Missouri locaton took my payment over.  Later, the same day, I received a call from Macys asking me to verify possible unauthorized charges in the amount of $501.00 that was placed (coincidentally) with the same personal information I provided Verizon Representative Dominique Skinner, located in Missouri (the same day).  Macys verified that the state the fraudulent purchase was attempted to be shipped to was Missouri.  Ms. Skinner attempted multiple unauthorized credit card charges at Macys and Nordstrom Direct with my information on various days following July 4, 2014.  This needs thorough investigating, as other consumers may or may have also been a victim of Verizon employee identity theft.  CONSUMERS BEWARE! VERIZON REPRESENTATIVES ARE USING CUSTOMERS PAYMENT INFORMATION TO ORDER MERCHANDISE!!!!!! She made 3 attempts with Macys and 2 attempts with Nordstrom Direct AFTER the card had been deactivated!!!!

NOTE: It was verified by another Verizon representative that Ms. Skinner was the only one that handled my account on July 3, 2014 as well as she worked out of the St. Louis Missouri area.  She had the audacity to leave my telephone number and address for the billing information and a Missouri address for the shipping! Before further damage is done to any other Verizon consumers, this needs to be further dealt with. 

Ms. Skinner needs to be accountable for her actions.  Moreover, she should not be authorized to collect customer's personal or payment information!  If nothing else, this individual needs to be reprimanded in some way and not allowed to get away with stealing customers information for personal use.  Her supervisor Maureen, from a 636 area code listened in on a conference call with Macys fraud department and the credit card fraud department. She heard the unauthorized charges for herself!!!!