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Report: #1141070

Complaint Review: Walmart - Milford Delaware

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  • Reported By: Elander — Milford Delaware
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  • Walmart 263 Walmart Drive Milford, Delaware USA

Walmart MoneyCard Visa Prepaid Visa Gift Card Milford Delaware

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 On April 22, 2014 I went to the Walmart located in Milford, Delaware 19963 and purchased a " Walmart MoneyCard Visa". When I went to the registrar to make my purchase of $3.00 for the card, I was told by the cashier that I couldn't buy the card without loading the card with any given amount, first.

I was willing because I needed a card with a Visa logo and because of personal reasons couldn't open a traditional account via bank, so I've purchased prepaid products regularly; However, they didn't accept the America Express Secure Card so I went to the ATM machine to withdraw $20.00 that charged me a $2.00 fee for the transaction, then returned to the registrar to continue the transaction. The Cashier told me to activate the card online or use the number associated with product. I did so IMMEDIATELY, once I was able to get to a computer. I finished the online application and at the end of the process was informed by the system that they could not issued me a " Personalize Card"-reason: The information entered couldn't be verified  and was required via Federal Law. This information I provided is straight from my drivers license, mind you!

Now, I call customer service and wanted to know what the problem was and how it could be corrected so that I could proceed through the process only to be disappointed to find there was nothing that could be done and that the process was FINAL!

If I had know, that this kind of verification would prevent me from using the MoneyCard Visa immediately, I would have choosing another prepaid product outside of GreenDot, their partner. Instead, my money trapped into Walmart MoneyCard Visa, which I was forced to use as a "Gift Card" only in Walmart Stores.

 

I just think that Walmart's MoneyCard Visa, even though it advertised on the back of this package this personal verification process, that it wasn't a GUARANTEED PREPAID VISA CARD 

This report was posted on Ripoff Report on 04/23/2014 10:40 AM and is a permanent record located here: https://www.ripoffreport.com/reports/walmart/milford-delaware-19963/walmart-moneycard-visa-prepaid-visa-gift-card-milford-delaware-1141070. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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