Walmart auto center ruins starter after changing battery Peoria Arizona

As a former TLE tech and a former US Army Mechanic, I really do not understand what they could have possibly touched wrong too make the car not start, something sounds a little fishy to me as well as the "we have to order a part" Wal mart does not order nor repair vehicles. They replace/fix tires, oil change, fuel system clean, replace batteries and battery leads. So this story really makes no sense. Even if you were to arch the battery that will not cause a starter malfunction, now improper "jump starting" can cause electrical issues.

YOU GET WHAT YOU PAY FOR :

I used to work for a supercenter. I got to see some of the tire/lube express folks in action. The ones hired for the department are all experienced mechanics. Here's the problem. ANYONE can transfer into the department. To give you an example, one of the ladies in deli didn't get along with one of the others. They transfered her, with no experience at all, into tire/lube. She later ceased an engine, not sure of the details, but wally world had to buy the person a new car, and she was fired. Not exactly fair, concidering she never wanted to work in the tire/lube to start with. Keep on the manager, he/she will get it worked out for you.