Ripoff Report Needs Your Help!
Report: #1497508

Complaint Review: Dell Computers - Round Rock Texas

  • Submitted:
  • Updated:
  • Reported By: John M — Florida United States
  • Author Confirmed What's this?
  • Why?
  • Dell Computers 1 Dell Way Round Rock, Texas United States

Dell Computers SOLD ME A LEMON FOR $1709.46 Round Rock Texas

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

I have always trusted Dell computers in the past so when I ordered my Dell XPS tower only for over $1700, I was expecting a fantastic fast & reliable PC. When it arrived (March 2020) it took approx. 6+ minutes to boot up each time and the computer was extremely slow, so I contacted Dell support. They worked remotely for about an hour and it seemed to help but then the PC began to freeze up at random, not shut down among other issues (blue screens, errors, etc.).

Again, the Dell support techs worked and worked over & over remotely for the next 3 months for issues until they said I must send it in because they cannot fix it remotely (this is a new computer).

I also contacted Dell Financial to tell them they cannot expect me to pay for something that has never worked properly and they are looking into it and will get back to me (Still waiting almost three weeks) My recommendation is to beware of Dell and their tech support team (they take your money but sell you an unreliable computer from China)


This report was posted on Ripoff Report on 07/13/2020 05:28 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

Segment Now