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Report: #1506920

Complaint Review: Merrick Bank - Old Bethpage New York

  • Submitted:
  • Updated:
  • Reported By: william booth haynie — lubbock texas United States
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  • Merrick Bank PO Box 9201 Old Bethpage, New York United States

Merrick Bank refusal to reverse obvious charge that was fraud Old Bethpage New York

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Booked a hotel in las Vegas paid with Merrick Bank Visa online.  When the next statement arrived, there was a charge for $ 119.00 from the hotel for which there was no explanation. Notified Merrick Bank. They said they would look into it.

When the next statement arrived the charge was still there. Called them back, and was told:   "We contacted the hotel, and they told us they didn't make a mistake". What! I sent a receipt for the online booking, which was $ 98.00. Also sent an internet article about, " Hidden hotel resort fee fraud," but it did no good.

They refused to reverse the charges. Spent a lot of time on hold with Merrick Bank customer service, and a lot of effort trying to understand the bad english of the customer service representative.

This report was posted on Ripoff Report on 04/11/2021 09:29 AM and is a permanent record located here: https://www.ripoffreport.com/report/merrick-bank/old-bethpage-new-york-refusal-1506920. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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