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Ripoff Report | Pep boys Review - Harrisburg, nc - They are completely
Report: #1493390

Complaint Review: pep boys - harrisburg nc

  • Submitted:
  • Updated:
  • Reported By: James — Concord NC United States
  • Author Not Confirmed What's this?
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  • pep boys 3616 ruckus rd harrisburg, nc United States

pep boys they are completely incompetent! harrisburg nc

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These guys are either con artists or just completely incompetent.   the service guy tells me to replace the window tinting in just the back hatch to pass inspections, ok I did.  returned the next day to finish my inspection so I get my tags updated.  when I bring it in the mechanic tells me that the back hatch window was fine, that the side windows needed to be updated.  I tried to explain to them that I was very detailed yesterday with the other guy asking if it's just the back window or the side window.  he told me it's just the back window that needs replacing. 

I have no problem replacing the tint, if it needs to be done I'll get it done.  but I spent $115.00 to replace a window tint that didn't need replacing.  they said the guy I talked to was new and from SC and didn't know the NC state laws and he was still being trained.  none the less, I moved here more than a year ago, and depend on "professionals" to guide me with local and state laws.  all I asked for is for them to reimburse me for there mistake.  I spent more than $115.00 on a window tint that I didn't need to because of there lack of "professionalism"  so I'm out the $115.00 plus the $60.00 for the inspection for a total of $175.00. 

I will replace the other tint, I will get my car inspected, I will spend another $60 to have someone else inspect my car after I replace the tint.  bottom line these guys are cons, scammers, or just incompetent.  I contacted corporate HQ on Tuesday, have not heard a word from them, I have to keep calling them to see if there is any update.  NOT A SINGLE CALL FROM THEM TO RESOLVE MY ISSUE FROM THE STORE OR FROM "HQ"

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