Complaint Review: pep boys - harrisburg nc
pep boys they are completely incompetent! harrisburg nc
These guys are either con artists or just completely incompetent. the service guy tells me to replace the window tinting in just the back hatch to pass inspections, ok I did. returned the next day to finish my inspection so I get my tags updated. when I bring it in the mechanic tells me that the back hatch window was fine, that the side windows needed to be updated. I tried to explain to them that I was very detailed yesterday with the other guy asking if it's just the back window or the side window. he told me it's just the back window that needs replacing.
I have no problem replacing the tint, if it needs to be done I'll get it done. but I spent $115.00 to replace a window tint that didn't need replacing. they said the guy I talked to was new and from SC and didn't know the NC state laws and he was still being trained. none the less, I moved here more than a year ago, and depend on "professionals" to guide me with local and state laws. all I asked for is for them to reimburse me for there mistake. I spent more than $115.00 on a window tint that I didn't need to because of there lack of "professionalism" so I'm out the $115.00 plus the $60.00 for the inspection for a total of $175.00.
I will replace the other tint, I will get my car inspected, I will spend another $60 to have someone else inspect my car after I replace the tint. bottom line these guys are cons, scammers, or just incompetent. I contacted corporate HQ on Tuesday, have not heard a word from them, I have to keep calling them to see if there is any update. NOT A SINGLE CALL FROM THEM TO RESOLVE MY ISSUE FROM THE STORE OR FROM "HQ"
This report was posted on Ripoff Report on 03/28/2020 09:29 AM and is a permanent record located here: https://www.ripoffreport.com/report/pep-boys/harrisburg-nc-completely-1493390. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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