Total Home Protection Will not repair appliances or compensate appropriately Edison New Jersey

Beware, this company will not repair your appliances, nor compensate you for replacement.  This is my second claim with them, where I have a $2,000 LG refrigerator (cost is roughly $1,700) in which Total Home reuses to repair. The total repair cost is only about $493. Instead they are only offering me $200 to replace the fridge.  This is unacceptable.
 
I had a similar issue with the 1st claim regarding my washing machine, where I had a $650 washing machine (energy efficient, front load, 4.5 Cu, multi cycles...etc.) and Total Home offered me $100 to replace it stating they compared it to the cost of a similar washing machine (top load, not energy efficient, 2.3 Cu, 2 cycles).  When asked what similar feature there compared it with, the lady in charge of the case said 'It washes clothes'..... that is a definition of a washing machine...not a feature.  I was able to get them to to go up to $200 in which I was told it could take up to 8 weeks to receive a check, but the check never came.  In fact after 14 weeks, I was finally able to get a hold of a manager, who then credited my account $200 instead of cutting a check.