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Report: #1510223

Complaint Review: Verizon - NY

  • Submitted:
  • Updated:
  • Reported By: NR — NJ NJ United States
  • Author Confirmed What's this?
  • Why?
  • Verizon NY United States
  • Phone: (800) 837-4966
  • Web:
  • Category: UTILITY

Verizon Susan supervisor and five reps They ran my credit without offering an order number with my social security card image! Rude and no service even with approval! NY

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They ran my credit without offering an order number with my social security card image and five reps did not offer me the final completed service even though I was approved and when connected to a supervisor Susan she didn’t want to hear WHY I asked for the escalated call her unprofessional reps and she literally hung up on me. It took forever to get through to someone each of the five times. They kept insisting they couldn't find me by name, cell number and I wasn't provided an order number, so how does this company do business with such terrible practices?! I monitor my credit and took a credit hit from the inquiry just not to provide service. Their behavior was deplorable and unprofessional. Just stay away from them. I should have gone with XFINITY!

This report was posted on Ripoff Report on 07/21/2021 12:15 PM and is a permanent record located here: https://www.ripoffreport.com/report/verizon/ny-susan-supervisor-five-reps-1510223. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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