99 Santa No delivery, a real rip off, standard reply "goods in transit"even after 6 weeks no idea Internet

Message of 2nd December

till to day which is 13 JAnuary I get the same answer , they only reply after a few days, no telephone numbers etc

todays reply 13 January, a standard reply:

Hello Mahaveer Chavda,

Thank you for contacting us regarding your concerns!

We would like to assure you that your order has been processed, shipped and is currently in transit to its destination!

https://www.17track.net/en/track?nums=RF430444508SG&fc=11031

The tracking information for international orders may take some time to update, as the package must pass through various shipping facilities and clear customs. Customs may also hold packages for random checks when they are received from outside countries, so please do not be alarmed if you do not see your tracking information update for a couple of days.

International orders can sometimes take up to 1-2 weeks for delivery once shipped. Please note there are countries where shipping takes more than 2 weeks and only has PICK UP to Post option. You may check with your country's post office for more details about your country's customs and importation policies. We appreciate your patience!

Kind Regards,
Danessa
99 Santa Elf