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Report: #1369966

Complaint Review: Acceptance Now - Destin Florida

  • Submitted:
  • Updated:
  • Reported By: Ken — destin Florida U.S.A.
  • Author Not Confirmed What's this?
  • Why?
  • Acceptance Now Destin, Florida USA

Tiffany@ Acceptance Now Acceptance Now Destin Florida

*UPDATE Employee: Customer Service

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 I purchased a sectional from rooms to go which was financed through Acceptance Now. the total price of the sectional was $2500. We put$500 down and paid anywhere from$260 - $280 a month ( payment kept changing). About 4-5 months we decided to just pay it off and we're told the payoff price was $2790!!! That's more than the purchase price! To He manager of acceptance now Tiffany was and is very rude and has the most horrible customer service manners I have ever come across when dealing with customer service or sales people! After she threatened about 5 times that she was going to pick up"her" sofa we decided we don't want to deal with her or Acceptance Now anymore I told her she can come get the sofa! She then tells me she can't pick it up and has a "no pickup policy"!! I told her I'm sick and cannot pay anymore on the sectional and to come pick it up! She began yelling at me so I said I would call her district manager and hung up!!! Please never deal with Acceptance Now, they are a total rip off!!! Deceiving and dishonest and terrible customer contact!!!

This report was posted on Ripoff Report on 04/27/2017 09:57 AM and is a permanent record located here: https://www.ripoffreport.com/reports/acceptance-now/destin-florida-32541/tiffany-acceptance-now-acceptance-now-destin-florida-1369966. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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#1 UPDATE Employee

Customer Service

AUTHOR: RAC Employee - (USA)

POSTED: Thursday, April 27, 2017

Hello, I work for Accpetance Now. We never want our customers to feel this way and we'd appreciate discussing your concerns further so we can do our best to address them. Please give our customer care team a call at 1-800-422-8186. Thank you.

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