Complaint Review: Acceptance Now - Internet
- Acceptance Now Internet USA
- Category: Questionable Activities
Acceptance Now Professional thieves Harrisburg Harrisburg
*UPDATE Employee: Customer Service
*Consumer Comment: You can only protect yourself by reading the contract before you sign it
We purchased our furniture at value city furniture in harrisburg. Just like most of the country we had to finance our furniture. We never knew there was a correlation to rent a center until we registered the account online. When we purchased the furniture we were told there was a special and the time to purchase was longer than the normal 90 days. When I called within the 90 days to find out the pay off balance we were told that whomever told us it was extended past the 90 days was false and that we only had about 8 days to pay off the balance. Since we weren't able to do that we just continued to pay 179 dollars since December. I called about 6 weeks ago amd was given a payoff balance of a little over 1100 dollars. I just called and actually spoke to the manager who stated that the payoff amount was almost 1600 dollars. The original amount financed was about 1500 dollars. So we paid around 1000 dollars so far and the amount went up. When I questioned her about it and asked if she could see who accessed my account to know who had given me the information she actually laughed and said oh they probably quit by now. How as a consumer can I protect myself from being scammed. I told her that I would be calling every month to get a balance and that I was very uneasy that the amount is going up not down. She was not able to give me any good answer but I can tell u I will not keep paying on a balance that it going up and not down. If I wanted to goto rent a center at least I would have an idea how long I would have to pay. I won't continue to pay blindly. I would like a print out of the payments that are due and see the amount owed decreasing. I will not make another payment until this is supplied to me. Don't not make the mistake of going to this company you be left paying and paying and havinhaving really no proof of what you actually owe the company.
This report was posted on Ripoff Report on 05/17/2017 05:28 PM and is a permanent record located here: https://www.ripoffreport.com/reports/acceptance-now/internet/acceptance-now-professional-thieves-harrisburg-harrisburg-1373854. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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