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Ripoff Report | Acceptance Now Review - Nationwide - Acceptance now
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Report: #1319788

Complaint Review: Acceptance Now - Nationwide

  • Submitted:
  • Updated:
  • Reported By: Barbi — Cleveland Ohio USA
  • Author Confirmed What's this?
  • Why?
  • Acceptance Now Nationwide USA

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 My husband and I purchased a computer and printer from HH GREGG amd ACCEPTANCE NOW was the finance company. Not only did the sales associates get into an altercation but Acceptance Now has changed us $600 for a $380 sale! We have spent numerous hours trying to resolve this but no one wants to help. This is literally the worst company ever to deal with! The company has literally stole over $200 from this consumer so how much more had been stolen?

This report was posted on Ripoff Report on 07/30/2016 01:00 PM and is a permanent record located here: https://www.ripoffreport.com/reports/acceptance-now/nationwide/acceptance-now-nationwide-1319788. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
1Author
2Consumer
0Employee/Owner

#3 UPDATE Employee

Customer Service

AUTHOR: RAC Employee - (USA)

POSTED: Monday, August 01, 2016

Hi there, I work for Acceptance Now. This definitely sounds concerning! We'd like to look into what might have happened and see if there's anything we can do to help. Please give our customer service team a call at 1-800-422-8186 as soon as you get the chance. Thank you. 

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#2 Author of original report

3 days later and over 20 hours we got resolution

AUTHOR: - ()

POSTED: Sunday, July 31, 2016

 It literally took us over 20 hours on the phone to get any type of resolution to our issues but finally someone stepped up and helped us. We got our contract rewritten for the correct amount. This is the worst experience we have ever had. I will never deal with them again. There are tons of hidden costs and fees associated with financing thru this company andno one explains anything. They just expect you to sign and pay! Unnecessary time and energy wasted on this deal.

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#1 Consumer Comment

Interest?

AUTHOR: FloridaNative - (USA)

POSTED: Sunday, July 31, 2016

Did you pay off your purchase within 30 days?

If not, how long did you take to pay off the purchase?  Anytime you borrow money from a company to pay for something you are going to incur interest charges unless there is a special deal. We don't know what your terms and conditions are because you didn't post the finance agreement. Some of those finance agreements are zero interest for X months but if you don't pay by the cut off date then the entire amount of deferred interest is due and it is added to your account. Furniture companies and appliance type companies are notorius for this type of financing. 

Check your financing agreement. If they violated the terms of the agreement then you can contest the charge. 

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