American Home Sheild AHS Takes your money, no service. Internet

 This company charges $75.00 per service call. Shouldn't that be covered by the $500.00 purchase charge? Then you have to use their technician who is rude, doesn't show up when he says he will, and doesn't return phone calls. He said he had to order a part. He had my money but I haven't seen or heard from him in 2 weeks. I called AHS to inquire. After an unreasonably length of time on "hold", I was told the part should have been received a week ago. I was placed on hold so the AHS a*s ociate could "track" the part. After 55 minutes on "hold" she hung up on me. They have my money and 3 weeks later I still have a broken refrigerator and no idea when it will be repaired. Realty buyers and sellers beware. This company is a ripoff. They hope you'll get frustrated and drop the claim. They have a poor reputation online. The technician they sent has a poor online reputation and a bad BBB rating, proving AHS uses inferior contractors.