AMERICAN RESIDENTIAL WARRANTY AMERICAN RESIDENTIAL WARRANTY-BEWARE THEY TRY EVERYTHING TO GET OUT OF PAYING Chicago,  Illinois

After being a customer since January. I was a victim of identity theft which cause my bank to shut down banking account and credit cards. Even though I called to explain the situation to Ameican Residential Warranty that I was waiting on my card to update my payment they closed out my policy. Made may re-open a brand new account and start my waiting period all over. During that traumatic moment we had some plumbing issues now  they used that tramatic experience as reason to now claim it was pre-exisitng due to them cancelling the policy and making go though a new wating period after i explained what happened with my identity being stolen. BEWARE THEY WILL USE FINE PRINT TACTICS TO GET OUT OF PAYING A CLAIM REGARDLESS OF HOW SMALL. THEY USE CALL CENTERS IN MEXICO TO GIVE ME A COMPLETE RUN AROUND AND PUT ME INTOUGH WITH SEVERAL PEIPLE TO SHUFFLE ME LIKE A Piece a paper. I sincerly regret using that company.