Ancestry.com rip-off! I keep telling them I don't want their service yet I've been charged for two years! Internet

I've used this service online off and on for three years with no problems, whatsoever!

First time I used the service quarterly. Called to cancel twice, and they gave me 30 days free each time.
I called to cancel at the appointed time... I READ the Terms and conditions, you see.... and opted out to continue the service, even though the rep tried to sell me another subscription. He took my No as my final decision, gave me a cancellation number... which I wrote down... and thanked me for my service.

Ancestry DID NOT TOUCH MY BANK ACCOUNT until about a year later when I signed up again and gave them authorization.
I cancelled after a quarterly subcription with no problem at all.
That was about a year ago.

I recently signed up for a year and received a discount saving about 50.00.

I do not like the idea of my bank information being encrypted on their site, but if you pay bills online, you'll find that other companies also encrypt your information.

If you don't want that to happen, do not pay people that way.

By the way, I'm a senior who can read and follow directions.

Greedy bloodsuckers.I almost signed up on thier initial offer but did not.They keep spamming my email with thier annoying spams regardless,even though I continually instruct them to unsubscribe me from thier spam list .Yes,I follow thier unsubscribe instructions to a T.What else can I do.They keep sending them anyways.Makes you question thier integrity somewhat ,and to be highly suspicous about them.Hopefully thier dead ancestors are turning in thier graves over this.

Ancestry.com is a ripoff.

You can sign up very easily over the internet for a "free trial", but if you don't want to get socked for hundreds of dollars once this 15-day trial is up, you have to dial this number: 1-800-262-3787 and push option #4 to speak to a representative. Then you have to make sure you write down the code they give you so you can prove you canceled your account.

They make the whole cancellation process such a hassle on purpose - to try to keep you from cancelling and "trick" you into remaining a customer, so they can charge your card for all kinds of ridiculous things. If they were honest, they would offer cancellation service through their website, not make people have to dial a special phone number that's only open certain hours (if your subscription ends on a Sunday, you'd better call by Saturday, or you're screwed). There ought to be laws against this. It's like the Roach Motel of subscription sites: you can check in, but you can't check out.

Their free trial isn't what it's cracked up to be, either. You get access to a whopping four different archives, and if you want more you have to subscribe to each (expensive) one. I didn't find anything except social security death records and a couple of census records about my relatives. The information was scant, not worth paying good money for, and for them to charge $99 per quarter (quarter! Not year!) for this is robbery, pure and simple.

Not to mention all the phony websites they have which claim to be "free genealogical search" websites, pretending to have info about birth records and so on...then you enter some info into them, and they just direct you right back to Ancestry.com. It's like they can't stand any competition from an actual free database, so they put a bunch of fake free database sites up just to confuse people.

Heed all of the ripoff warnings on this site - they're there for a good reason. Ancestry.com is a waste of money. Don't trust them with your credit card information - their business practices are dishonest and not explained clearly on the website as the employee above claimed.

(To get info on how to cancel your free trial, you can't simply find the information on your account info page, or even on the front page in the help section - you have to run a search for the keywords "cancel free trial" to bring up the relevant information. They bury it as deeply as they possibly can - more passive-aggressive tactics to keep you from cancelling.)

Stay away from Ancestry.com!

Ancestry.com is a ripoff.

You can sign up very easily over the internet for a "free trial", but if you don't want to get socked for hundreds of dollars once this 15-day trial is up, you have to dial this number: 1-800-262-3787 and push option #4 to speak to a representative. Then you have to make sure you write down the code they give you so you can prove you canceled your account.

They make the whole cancellation process such a hassle on purpose - to try to keep you from cancelling and "trick" you into remaining a customer, so they can charge your card for all kinds of ridiculous things. If they were honest, they would offer cancellation service through their website, not make people have to dial a special phone number that's only open certain hours (if your subscription ends on a Sunday, you'd better call by Saturday, or you're screwed). There ought to be laws against this. It's like the Roach Motel of subscription sites: you can check in, but you can't check out.

Their free trial isn't what it's cracked up to be, either. You get access to a whopping four different archives, and if you want more you have to subscribe to each (expensive) one. I didn't find anything except social security death records and a couple of census records about my relatives. The information was scant, not worth paying good money for, and for them to charge $99 per quarter (quarter! Not year!) for this is robbery, pure and simple.

Not to mention all the phony websites they have which claim to be "free genealogical search" websites, pretending to have info about birth records and so on...then you enter some info into them, and they just direct you right back to Ancestry.com. It's like they can't stand any competition from an actual free database, so they put a bunch of fake free database sites up just to confuse people.

Heed all of the ripoff warnings on this site - they're there for a good reason. Ancestry.com is a waste of money. Don't trust them with your credit card information - their business practices are dishonest and not explained clearly on the website as the employee above claimed.

(To get info on how to cancel your free trial, you can't simply find the information on your account info page, or even on the front page in the help section - you have to run a search for the keywords "cancel free trial" to bring up the relevant information. They bury it as deeply as they possibly can - more passive-aggressive tactics to keep you from cancelling.)

Stay away from Ancestry.com!

Ancestry.com is a ripoff.

You can sign up very easily over the internet for a "free trial", but if you don't want to get socked for hundreds of dollars once this 15-day trial is up, you have to dial this number: 1-800-262-3787 and push option #4 to speak to a representative. Then you have to make sure you write down the code they give you so you can prove you canceled your account.

They make the whole cancellation process such a hassle on purpose - to try to keep you from cancelling and "trick" you into remaining a customer, so they can charge your card for all kinds of ridiculous things. If they were honest, they would offer cancellation service through their website, not make people have to dial a special phone number that's only open certain hours (if your subscription ends on a Sunday, you'd better call by Saturday, or you're screwed). There ought to be laws against this. It's like the Roach Motel of subscription sites: you can check in, but you can't check out.

Their free trial isn't what it's cracked up to be, either. You get access to a whopping four different archives, and if you want more you have to subscribe to each (expensive) one. I didn't find anything except social security death records and a couple of census records about my relatives. The information was scant, not worth paying good money for, and for them to charge $99 per quarter (quarter! Not year!) for this is robbery, pure and simple.

Not to mention all the phony websites they have which claim to be "free genealogical search" websites, pretending to have info about birth records and so on...then you enter some info into them, and they just direct you right back to Ancestry.com. It's like they can't stand any competition from an actual free database, so they put a bunch of fake free database sites up just to confuse people.

Heed all of the ripoff warnings on this site - they're there for a good reason. Ancestry.com is a waste of money. Don't trust them with your credit card information - their business practices are dishonest and not explained clearly on the website as the employee above claimed.

(To get info on how to cancel your free trial, you can't simply find the information on your account info page, or even on the front page in the help section - you have to run a search for the keywords "cancel free trial" to bring up the relevant information. They bury it as deeply as they possibly can - more passive-aggressive tactics to keep you from cancelling.)

Stay away from Ancestry.com!

Ancestry.com is a ripoff.

You can sign up very easily over the internet for a "free trial", but if you don't want to get socked for hundreds of dollars once this 15-day trial is up, you have to dial this number: 1-800-262-3787 and push option #4 to speak to a representative. Then you have to make sure you write down the code they give you so you can prove you canceled your account.

They make the whole cancellation process such a hassle on purpose - to try to keep you from cancelling and "trick" you into remaining a customer, so they can charge your card for all kinds of ridiculous things. If they were honest, they would offer cancellation service through their website, not make people have to dial a special phone number that's only open certain hours (if your subscription ends on a Sunday, you'd better call by Saturday, or you're screwed). There ought to be laws against this. It's like the Roach Motel of subscription sites: you can check in, but you can't check out.

Their free trial isn't what it's cracked up to be, either. You get access to a whopping four different archives, and if you want more you have to subscribe to each (expensive) one. I didn't find anything except social security death records and a couple of census records about my relatives. The information was scant, not worth paying good money for, and for them to charge $99 per quarter (quarter! Not year!) for this is robbery, pure and simple.

Not to mention all the phony websites they have which claim to be "free genealogical search" websites, pretending to have info about birth records and so on...then you enter some info into them, and they just direct you right back to Ancestry.com. It's like they can't stand any competition from an actual free database, so they put a bunch of fake free database sites up just to confuse people.

Heed all of the ripoff warnings on this site - they're there for a good reason. Ancestry.com is a waste of money. Don't trust them with your credit card information - their business practices are dishonest and not explained clearly on the website as the employee above claimed.

(To get info on how to cancel your free trial, you can't simply find the information on your account info page, or even on the front page in the help section - you have to run a search for the keywords "cancel free trial" to bring up the relevant information. They bury it as deeply as they possibly can - more passive-aggressive tactics to keep you from cancelling.)

Stay away from Ancestry.com!

The web site states that you have to call a toll- free # to cancel your account. They offer an email cancelation for customers living outside the us. If this is the first time you called to cancel- how else would they have known you didn't want their service?

You can look at the conditions of a subscription on the site. It's pretty clear.