Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #602583

Complaint Review: Apex Solutions, LLC - LAS VEGAS Nevada

  • Submitted:
  • Updated:
  • Reported By: kmshelvy — middleburg Florida United States of America
  • Author Not Confirmed What's this?
  • Why?
  • Apex Solutions, LLC 7251 W. LAKE MEAD BLVD, SUITE 300 LAS VEGAS, Nevada United States of America

Apex Solutions, LLC Identity Theft/harrassment LAS VEGAS, Nevada

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

I received a, (what looked like) a collection letter in the mail from Apex Solutions LLC located in Las Vegas stating that I owed $139.87 for a 14 day trial that i had supposedly signed up for (Home Business Secrets??). They even stated a credit card and the last 4 of the card number. 


Naturally, I looked to see if I had the CC and I didn't.  I called the company the next day to find out what this was all about, and they proceeded to tell me that the orginal charge was for a  14 day trial for a Home Business Secrets thing and went through on my CC for the initial charge, but the charge for the months of services were declined after the trial had ended. 


I told the company that this is fraudulent and i never ordered anything for Home Business Secrets.  They asked for my email address (because it was ordered online) and I told them I would not give that to them.  Then she asked for the first three letters, just to verify if it was my email address.  I gave that to her and she said the email address wasn't anywhere close to that and immediatley agreed to wipe out the debt... even gave me a confirmation number and everything.  I told her that i was going to report this as fraudulent and she debated with me over not doing that.  She said "Home business secrets is a valid company, we are a valid company."  I said "that's not the point, the point is, someone is using my information fraudulently, and that needs to be reported."


I went and did a little research and come to find out, I did own that card back in October of 2009.  I noticed small charges on it for like $2 and $3 which were not mine, so I immediately called my credit card company and told them they were fraudulent and to cancel my card and send me a new CC number. 


Turns out some person really did have my credit card, when it was active at the time and they were testing it to see if they could charge on it without my knowledge with tiny amounts. And since I did notice and cancelled the card, I was able to not get charged the $139.87. I don't know about you, but really can't afford to lose that. Who knows what else they would have charged on my card.


So, I notified all three credit bureaus, sent a complaint to the Fraud Department of the Federal Trade Commission FTC (they actually help investigate this stuff), and filed a police report.  (which is what everyone SHOULD do!). The FTC told me to call Apex back and try and get more information about the original company that wanted to charge my account. I told them that Apex wouldn't release that information to me.  The FTC said that every collections company is LEGALLY OBLIGATED to provide me this information so I could settle the debt with them personally. 


I called Apex, wanting to get this information and the lady who picked up was extremely rude and refused to give me this info.  she said "I am not obligated to give you any information, you should have printed off the confirmation portion when you ordered this" I told her "OBVIOUSLY if i'm saying this is fraudulent, that means that I DIDN'T order this, so I need the original company's info so I can have this investigated" she still refused.  I basically told her that her customer service skills sucked and then hung up.


thankfully, because I was smart and cancelled my credit card before they could do some pretty serious damage, they weren't able to get me.  But I do have my local sheriff's department working with me now regarding this to make sure that nothing else has been stolen. 


THIS COMPANY IS FRAUDULENT.  DO NOT CONDUCT ANY BUSINESS OR GIVE THEM ANY INFORMATION!!!!!!!!!!!!!

This report was posted on Ripoff Report on 05/12/2010 11:55 AM and is a permanent record located here: https://www.ripoffreport.com/reports/apex-solutions-llc/las-vegas-nevada-89128/apex-solutions-llc-identity-theftharrassment-las-vegas-nevada-602583. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now