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Report: #1223400

Complaint Review: ATT - Nationwide

  • Submitted:
  • Updated:
  • Reported By: Keep America in Business — Ocala Florida USA
  • Author Not Confirmed What's this?
  • Why?
  • ATT Nationwide USA

ATT Worth Customer Service I have Ever Experience on my 49 Years of Existence. Ocala Nationwide

*Author of original report: Ummmm is call Virizon Hot Spot?

*Consumer Comment: Harrassement

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I live in a community where every one around me has ATT for house phone service and Internet. I move here 2 1/2 years ago. I have been calling ATT on a daily basis only for them to tell me that "they don't have any hubs available". They have escalated the ticket to the engineering department and they told me someone will call me back. For 2 1/2 years now I have yet to received a call back from anyone at ATT. I call the offices of the president of ATT and that was a joke as well. The sad part is that Century Link is willing to provide services but ATT will not give up the spot. Talk about socialist service? ATT must be regulated by the Obama administration.The "conecting more people" advertising is a joke. This is insane and I don't know where else to do. Any suggestions? 

This report was posted on Ripoff Report on 04/19/2015 05:36 AM and is a permanent record located here: https://www.ripoffreport.com/reports/att/nationwide/att-worth-customer-service-i-have-ever-experience-on-my-49-years-of-existence-ocala-nati-1223400. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
1Author
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#2 Author of original report

Ummmm is call Virizon Hot Spot?

AUTHOR: - ()

POSTED: Wednesday, April 22, 2015

At the end of the day a phone call explaining the situation would have been nice. I will keep calling every day and see how far can take them. No wonder we are in trouble as a nation. The days of good customer services are gone thank to companies like ATT.

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#1 Consumer Comment

Harrassement

AUTHOR: Robert - (USA)

POSTED: Sunday, April 19, 2015

For 2 1/2 years now I have yet to received a call back from anyone at ATT.

- Umm.. I wonder why you haven't got a call back?   Perhaps it is you calling them on a DAILY basis and not giving them a chance to call you back.  Or is this just a bit of an exageration.

ATT and Centrylink use different systems and Centrylink has no reliance on ATT or vise versa.   So if Centrylink really wanted to provide you services...they could.

By the way, since you are complaining about getting Internet Service, just how were you able to post on the Internet at 5:36AM Arizonia Time on a Sunday Morning.  Since you obviously already have Internet why not look at one of the many VoIP services?

 

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