Complaint Review: BBVA Compass Bank -
BBVA Compass Bank BBVA Compass Banks are thieves!! Nationwide
*Consumer Comment: If They Can't Verify Who You Are - Then YES
*Consumer Comment: Of course they are confused
*Author of original report: So they can just steal my money??
*Consumer Comment: Oh You Know
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Opened a checking account with them only, I funded the account and everything. Recieved my debit card starting using it with no issues up until they froze my account out of the blues. I still have $510 in that account but i am not able to access it. called customer service they told me I needed to go into a branch, that's a big issue because i am in Washington state where there isn't a local branch. Told them that and they seem to be confused and said there is nothing they could do so they gave me phone number to a random branch in Alabama and said i need to call them and work it out. So i have been trying to call them every day and never got a live person to answer! hmmmm What am i supposed to do it has almost been a month that my money is still being held hostage by them! Why can't they just closed the account and send me my money back like any other normal bank? but no, my money is still stuck there and i don't know what to do this is bill money and they have no idea the burden they have caused. BBVA I really just want my money back! I regret ever opening this account this worst the worst decision I have made in my life!
This report was posted on Ripoff Report on 10/20/2018 08:55 PM and is a permanent record located here: https://www.ripoffreport.com/reports/bbva-compass-bank/-/bbva-compass-bank-bbva-compass-banks-are-thieves-nationwide-1465157. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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