Complaint Review: Bridgecrest - Phoenix Arizona
Bridgecrest The Ugly Duckling, DriveTime DriveTime Stole from my Mom and is getting away With it Phoenix Arizona
*Consumer Comment: Oh Robert!
*Consumer Comment: The loan may be in default
*Consumer Comment: You need to get your documentation together
*Consumer Comment: Wrong
The Ugly Duckling which changed to Drive Time now they are Bridgecrest!! My mother purchased a 2008 Chevy Impala in about 2011/2012 a 9 year old vehicle! Her husband took ill and my Mother had to stop work to care for my Step-dad.
So my husband and I stepped in to handle the car payments when we are able to make the payments of $ 197.98 bi-weekly (twice a week or 3 times a week depending on the month). My mother authorized Drive Time to speak with me regarding her account.
We called the toll-free number and requested statements of vehicle payoff ($5, 085.73), amount already paid out ($25,624) and past due balance ($1,027) on her 2008 Chevy including the price of purchase ($17, 172.11).
My husband and I just mailed a check of $197.98 for January 2017 payment. The vehicle is already paid off, plus it is 10 years old! They ARE RIPPING MY MOTHER OFF!
My mom has no income flowing in, Ugly Duckling/Drive Time/Bridgecrest need to give my mom the vehicle because the bluebook value is worth between $5,000 to $7,606 which she has made over 3Xs the payments!
They are now threating in taking my mom’s vehicle, she needs her car to take my step-dad to and from Chemotherapy 2Xs a week and his doctor’s appointments.
How can we sue this company, they know my situation and they just keep calling twice today after receiving almost a $200.00 payment.
This report was posted on Ripoff Report on 01/27/2017 09:09 AM and is a permanent record located here: https://www.ripoffreport.com/reports/bridgecrest/phoenix-arizona-85018/bridgecrest-the-ugly-duckling-drivetime-drivetime-stole-from-my-mom-and-is-getting-away-1352316. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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