Report: #617274

Complaint Review: Broadbandoffers.com - Jonesboro Georgia

  • Submitted:
  • Updated:
  • Reported By: Kathy — Hilmar California United States of America
  • Broadbandoffers.com 7523 SOUTHLAKE PARKWAY Jonesboro, Georgia United States of America

Broadbandoffers.com Advised to purchase merchandise that is not needed Jonesboro, Georgia

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I ordered high speed internet for the first time in 8 years after having settling for dial-up for so long. This was a birthday present for my son so he could participate in the on-line gaming of X-Box Live. I explained this to the customer representative, his name was Gilbert, and also advised him that we were on a fixed income due to my husband losing his job after 15 years of employment. I asked him several times if the $89 modem he had me purchase was needed. He informed me it was and I would be rebated in 8-12 weeks. After the modem had not been shipped after several days I phoned Charter and advised the modem I purchased was not necessary and it had not come through them. I have tried to contact BroadBandOffers.com but the phone number listed, when you call it, nevers gets answered and has no sort of answering service. I had reported this to my credit card company and reported my card compromised since the sale was still pending but the transaction was processed anyway. The day the cable guy came out, the modem arrived. Now, after a $100 dollar loss, I cannot get a hold of any company representative. My son feels guilty because the loss, he feels is because of him, but I have reassured him that his gift was worth it, because I see how happy he is. I hope this can be resolved but the light at the end of the tunnel doesn't look good. Please be careful for your family and for your finances.

This report was posted on Ripoff Report on 06/24/2010 05:52 PM and is a permanent record located here: https://www.ripoffreport.com/reports/broadbandofferscom/jonesboro-georgia-30236/broadbandofferscom-advised-to-purchase-merchandise-that-is-not-needed-jonesboro-georgia-617274. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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