Complaint Review: Broadbandoffers.com - Jonesboro Georgia
- Broadbandoffers.com 7523 South Lake Parkway Jonesboro, Georgia U.S.A.
- Phone: 888-4382427
- Category: Internet Service Providers
broadbandoffers.com internet fraud DO NOT ORDER ANYTHING FROM THIS COMPANY! Sent brand new modem back and I was refused refund! Jonesboro Georgia
The email is as follows from Broadbandoffers --There is a prepaid return label inside of box which goes on the outside of box, on the shipping invoice down where is says reason code mark R01 are not sericeable then put back in box, then contact DHL for pick up or drop of at DHL location. Once the modem arrives back at the warehouse and process back in then you will receive credit back to account.
I returned the modem(which was still in the plastic and never opened via DHL to Broadbandoffers.com. After confirmation of modem being received by broadbandoffers.com I emailed and asked when would I receive my refund? The reply email told me that I would not receive ANY REFUND because I decided not to take advantage of the offer and it had been over 90 days. I am taking all of this information to my bank and requested they credit my account for this charge because I have returned the item and I have proof it was received by broadbandoffers.com and they cannot keep the modem and my MONEY. What kind of business does this? I paid $89.90 to Broadbandoffers.com and I have nothing for my money. I am sure this happens hundreds of times on a daily basis and I do believe this is an internet scam. Many consumers do not take the time to report this to the proper authorities because it is such a hassle but this is Internet Fraud and MUST be stopped. I reported Broadbandoffers.com and Charter Communications to the Government Internet Fraud site and they contacted Broadbandoffers.com. Broadband offers.com responded to this government site by saying the following:
Thank you for contacting Broadbandoffers.com
we would be happy to help you.
We are not finding you in our system.
If you signed up for services through us and are waiting for a rebate,Please let us know when you mailed the rebate form and where it was mailed to.
If you need a copy of the form to send, Please provide your name,address and email that was used at the time the order was placed.
We will also need the date the order was placed.
We are waiting to help you.
Broadbandoffers.com is even lying to this Government Agency.
PLEASE DO NOT ORDER ANYTHING FROM BROADBANDOFFERS.COM
This report was posted on Ripoff Report on 11/09/2008 07:28 AM and is a permanent record located here: https://www.ripoffreport.com/reports/broadbandofferscom/jonesboro-georgia-30236/broadbandofferscom-internet-fraud-do-not-order-anything-from-this-company-sent-brand-new-389377. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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