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Report: #1098350

Complaint Review: BuyDig.com - Internet

  • Submitted:
  • Updated:
  • Reported By: thenewbreed —
  • Author Not Confirmed What's this?
  • Why?
  • BuyDig.com buydig.com Internet USA

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Buydig are liars and pulled a price baiting scam last week. They ran this ad:

http://dealmac.com/LG-32-720-p-LED-LCD-HDTV-for-200-free-shipping/895880.html

“BuyDig via eBay offers the LG 32 inch 720p LED-Backlit LCD HD Television, model no. 32LN520B, for an in-cart price of $199.99 with free shipping. That's the lowest total price we could find by $29 and the cheapest LG 32 inch 720p LED LCD HDTV we've seen. Features include a 1366x768 (720p) native resolution, USB, and two HDMI inputs. Deal ends November 8 at 11:19 am ET. “

I looked at it on the night of the 6th, was going to buy it the next morning, then they changed the price on the 7th to $250, a full day before the end of their sale date. If that is not bait and switch then I don not know what is. They were never out of stock on this item, they simply upped the price by 50 bucks over 24 hours before the sale end date. I have a report with the BBB about them. This should, and is, against the law in a lot of states. I certainly cannot walk in a store with an ad flyer  good til a certain date and have them not honor the price, they would be sued for false advertising. And that is exactly what buydig did.

When I emailed them about it, they purposely took 48 hours to respond, then simply said:

"Dear xxxxx,

I apologize, we no longer have this item available at that price.

- buydig"

Unbelievable. These guys are criminals.

This report was posted on Ripoff Report on 11/10/2013 03:29 PM and is a permanent record located here: https://www.ripoffreport.com/reports/buydigcom/internet/buydigcom-buydig-bait-and-switch-price-scammernbsp-internet-1098350. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
2Author
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#2 Author of original report

Thoroughly Pleased with outcome

AUTHOR: thenewbreed - ()

POSTED: Monday, November 25, 2013

Maurice J from Buydig took ownership of the issue and honored the original advertised price. He was professional and kind and not confrontive in the least. I ordered the TV at the advertised price today and I will buy from them again.

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#1 Author of original report

They redeemed themselves

AUTHOR: thenewbreed - ()

POSTED: Tuesday, November 19, 2013

November 19 Update: Buydig responded favorably to the BBB Report and will offer me this at the advertised price. I will contact them tomorrow to take them up on it. I am increasing my rating to 4 stars because they did the right thing for the customer when confronted.

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