Complaint Review: Buydig.com - Internet
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- Author Confirmed
- Buydig.com www.buydig.com Internet U.S.A.
- Phone: 800-6174686
- Web:
- Category: Cameras & Video
Buydig.com put up false product information, wouldn't give back my $70 rebate Internet
*Author of original report: Problem solved, Buydig refunded me $70, happy.
*Author of original report: update
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This had been a while, and I'm still waiting for buydig.com to give me my $70 rebate. On 1/19/09 I have sent buydig.com an email saying, "I have purchased this printer order # WC8770047. When I buy it on buydig.com, it shows this "final price after rebate:$149.00," so I assume it suppose to mean that I'll pay $149 after the rebate (see attachment). And then after I mailed my $50 and $70 rebates, Epson rejected my $70 rebate saying that I didn't purchased from the Epson Store because that is the requirement of the purchased. Buydig.com didn't say that at the time I purchased this printer. Right now I want my $70 back."
Buydig.com phone service was very busy all the time, so I had to contact them through email. Then on 1/27, buydig.com gave me a call and told me to contact this Simcha person from the Quality Control Department, I don't know why. On 1/28, He told me to resend and attached my invoice and rebate form or any email or letter I received from Epson to him, and so I did. I contacted him on 2/4 for updates, but never got any replies. So on 2/14, I contacted buydig.com again, and on 2/17 I got a call from buydig.com, she told me to contact Simcha... I don't remember when I last contacted Simcha, but I think it was in Februrary, he told me that he's also waiting for reply from Epson, and he said he would let me know when he got news from Epson...
This whole thing is just rediculous, buydig told me to contact Simcha, then Simcha said he got no reply from Epson. Until now, I still got no updates from Simcha or Buydig.
I will never ever buy stuff from buydig.com, and I'll tell people I know to avoid it.
Joy
Culver City, California
U.S.A.
This report was posted on Ripoff Report on 03/25/2009 10:56 PM and is a permanent record located here: https://www.ripoffreport.com/reports/buydigcom/internet/buydigcom-put-up-false-product-information-wouldnt-give-back-my-70-rebate-internet-437754. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 Author of original report
Problem solved, Buydig refunded me $70, happy.
AUTHOR: Joy - (U.S.A.)
SUBMITTED: Wednesday, April 08, 2009
On April, I got a called from Buydig.com, it agreed to refund me $70. Today, I see the $70 in my account. I finally got this solved.
Thank you, buydig.com for finally taken the time to look at this post.
#1 Author of original report
update
AUTHOR: Joy - (U.S.A.)
SUBMITTED: Friday, April 03, 2009
I got a call from Buydig.com, they appologized for the error they made and just refunded me $70. I'm still not seeing on my account yet, but I'll let you know once I see it.
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