Complaint Review: Capital One Auto Finance - Richmond Virginia
- Capital One Auto Finance www.reficar.com Richmond, Virginia U.S.A.
- Category: Car Financing
Capital One Auto Finance Unfair Collection Practices dirty SOB's Richmond Virginia
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I refinaced my car with Capital One Auto Finance, they did lower my rate by a couple of points and hence lowered my monthly payments a few bucks a month, however you get what you pay for.
Due to the current economic times I was unemployed for about 6 months, I called all my creditors and asked for some temporary assistance.
All my creditors helped out with payment plans, payment deferrments and lowwer interest, that is all but Capital One Auto Finance.
They basically told me "we don't care, we'll just repo your car.... try getting a job with no transportation".
Well, I borrowed some cash to keep up the payments but I am currently one (1) month behind. Capital One Auto Finance calls my home EVERY DAY!
They call at 8am, noon, 6pm and 9pm almost every day. They call early on Sat and Sun mornings. They have woken my family including my small kids at night, in the mornings and at nap time.
I even told them to stop calling on the weekends and after 7pm, they told me "tough, pay your bills"
A lower rate is not worth the trouble if it comes with the harrassment.
The new name for theis company should be "Capital One Auto Harrassment". My advise to everyone out there, NEVER, NEVER, NEVER do business with Capital One Auto Finance.
This report was posted on Ripoff Report on 02/26/2003 09:53 AM and is a permanent record located here: https://www.ripoffreport.com/reports/capital-one-auto-finance/richmond-virginia/capital-one-auto-finance-unfair-collection-practices-dirty-sobs-richmond-virginia-47037. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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