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Report: #1406850

Complaint Review: CenturyLink - Nationwide

  • Submitted:
  • Updated:
  • Reported By: Albertm1 — Chandler Arizona USA
  • CenturyLink Nationwide USA

CenturyLink Prism The sales team signs you up on a specific rate plan and cost only to have the price adjusted and significantly increased a few months later. I've called a dozen times and been transferred 4 to 5 times pecan and have spent nearly a full work week on the phone to no avail.  Phoenix, Arizona Nationwide

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 The sales team signs you up on a specific rate plan and cost only to have the price adjusted and significantly increased a few months later. I've called a dozen times and been transferred 4 to 5 times pecan and have spent nearly a full work week on the phone to no avail. I shouldn't have to continue to call, I was sold and signed up under a specific rate, only to have the jump up 60% and to be told sorry we can't get you that rate. I signed up for a 1 yr at a specific rate and that's what I expected to pay for the year. If you can't honor your end of the deal terminate my account without a penalty or a termination fee.

This report was posted on Ripoff Report on 10/17/2017 12:54 PM and is a permanent record located here: https://www.ripoffreport.com/reports/centurylink/nationwide/centurylink-prism-the-sales-team-signs-you-up-on-a-specific-rate-plan-and-cost-only-to-ha-1406850. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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