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Report: #1442132

Complaint Review: CenturyLink - Monroe Louisiana

  • Submitted:
  • Updated:
  • Reported By: Thomas — Grand Junction CO United States
  • CenturyLink 100 CenturyLink Dr. Monroe, Louisiana United States

CenturyLink CenturyLink neglected to shut off our service when asked to & filed a bill not belonging to us w/collections. Monroe Louisiana

*Author of original report: Consumer Whining.

*Consumer Comment: Deception???

*Author of original report: CenturyLink sent us to collections for their sloppy negligence.

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CenturyLink was properly informed about an upcoming move out of our apartment in Colorado.

CenturyLink was given a disconnect date, but apparently ignored it, or lost that information, or whatever.

The CenturyLink service remained on long after we had moved out of the Apt. and even longer after they were notified of the disconnect we were expecting.  This negligence on the part of CenturyLink kept an account open and accumulating a balance that had NOTHING to do with us LONG after CenturyLink had proper notification. 

CenturyLink decided that the answer for their own impropriety was to file their fantasy bill with a collection agency.

I have filed disputes with both the collector and with the credit bureau.  

Whomever it is at CenturyLink that is allowing this sloppy (or Intentional) behaviour should be fired immediately!  

I can only imagine what CenturyLink is doing to folks with less fortitude & resources to combat this type of nonsense.

 

 

This report was posted on Ripoff Report on 05/09/2018 11:13 AM and is a permanent record located here: https://www.ripoffreport.com/reports/centurylink/monroe-louisiana-71203/centurylink-centurylink-neglicted-to-shut-off-our-service-when-asked-to-amp-filed-a-bill-1442132. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
2Author
1Consumer
0Employee/Owner

#3 Consumer Comment

Deception???

AUTHOR: Perry Mason - (United States)

POSTED: Thursday, May 10, 2018

 When somebody signs a contract which attests to their understanding they will make on time payments but then later FAILS to do what they PROMISED to do....THAT'S DECEPTION! Your whining is straight from the serial deadbeat's handbook. You end up with this subprime deadbeat lender because the banks would NOT do business with you because of YOUR reputation of NOT paying YOUR bills on time.

Just like clockwork, you don't pay them on time either! If YOU don't like the consequences YOU bring upon YOURSELF by being a serial deadbeat, then change your ways and PAY ON TIME! Let me save you some effort. Don't bother writing back with some immature nonsense like, "you must work for them". I'll tell you ahead of time, I DON'T!

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#2 Author of original report

Consumer Whining.

AUTHOR: Thomas - (United States)

POSTED: Thursday, May 10, 2018

Dear Perry Mason,

Your fantasy narrative about me is just as authentic as your name. I have no doubt that CenturyLink is happier than anyone to know you are NOT on their payroll. The ability to speak-up in this country that you so flippantly call whining is just another reason why this nation is great! There is a tradition in the US of people having a voice.

If a corporation is getting 'it' wrong (& they did) - they need to hear about it. Many companies can make dramatic profitable improvements after hearing some legitimate "whining". If you believe that people should just shut-the-heck-up when thay have been wronged, then maybe YOU are the one that needs to re-examine your level of maturity.

 

 

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#1 Author of original report

CenturyLink sent us to collections for their sloppy negligence.

AUTHOR: Thomas - (United States)

POSTED: Wednesday, May 09, 2018

CenturyLink was properly informed about an upcoming move out of our apartment in Colorado.

CenturyLink was given a disconnect date, but apparently ignored it, or lost that information, or whatever.

The CenturyLink service remained on long after we had moved out of the Apt. and even longer after they were notified of the disconnect we were expecting.  This negligence on the part of CenturyLink kept an account open and accumulating a balance that had NOTHING to do with us LONG after CenturyLink had proper notification. 

CenturyLink decided that the answer for their own impropriety was to file their fantasy bill with a collection agency.

I have filed disputes with both the collector and with the credit bureau.  

Whomever it is at CenturyLink that is allowing this sloppy (or Intentional) behaviour should be fired immediately!  

I can only imagine what CenturyLink is doing to folks with less fortitude & resources to combat this type of nonsense.

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