Complaint Review: CenturyLink - Monroe Louisiana
CenturyLink CenturyLink neglected to shut off our service when asked to & filed a bill not belonging to us w/collections. Monroe Louisiana
*Author of original report: Consumer Whining.
*Consumer Comment: Deception???
*Author of original report: CenturyLink sent us to collections for their sloppy negligence.
CenturyLink was properly informed about an upcoming move out of our apartment in Colorado.
CenturyLink was given a disconnect date, but apparently ignored it, or lost that information, or whatever.
The CenturyLink service remained on long after we had moved out of the Apt. and even longer after they were notified of the disconnect we were expecting. This negligence on the part of CenturyLink kept an account open and accumulating a balance that had NOTHING to do with us LONG after CenturyLink had proper notification.
CenturyLink decided that the answer for their own impropriety was to file their fantasy bill with a collection agency.
I have filed disputes with both the collector and with the credit bureau.
Whomever it is at CenturyLink that is allowing this sloppy (or Intentional) behaviour should be fired immediately!
I can only imagine what CenturyLink is doing to folks with less fortitude & resources to combat this type of nonsense.
This report was posted on Ripoff Report on 05/09/2018 11:13 AM and is a permanent record located here: https://www.ripoffreport.com/reports/centurylink/monroe-louisiana-71203/centurylink-centurylink-neglicted-to-shut-off-our-service-when-asked-to-amp-filed-a-bill-1442132. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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