Cherry Hill Triplex Or Cherry Hill Kia rip-off! False advertising; abusive sales personnel; refused to return trade in vehicle; fraudulent agreement. Cherry Hill, New Jersey

BEWARE! FALSE ADVERTISEMENTS!

I went into this dealership as a result of its ad that claimed it would pay "$8000 for your trade-in" Sounded like a great deal, but in the end, the dealer simply added on the amount that I owed to the car I had planned to purchase. They also jacked up the price of that car and only gave me $2800 for a car that was really worth at least twice that. So in the end, they tried to make me pay for my car all over again, while they got the car for free and made me overpay for their car.

To make matters worse, once I realized their trickery and sent them a the next morning canceling the deal, they refused to do so and KEPT my trade-in! I called the police, who advised there was not much they could do other than to advise me to file a report with the State attorney general's office.

The policeman was very sympathetic and indicated there was a incident list "as long as you are tall" of complaints the police responded to about this dealership. The manager was verbally abusive and the salespeople laughed about the whole thing. The nightmare still continues as I now do not have a vehicle and am buried in telephone calls and headaches. DO NOT PATRONIZE THIS DEALERSHIP, OR IT COULD HAPPEN TO YOU!

J
Willingboro, New Jersey
U.S.A.