Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #818244

Complaint Review: CITI - Internet

  • Submitted:
  • Updated:
  • Reported By: J62mitch — Manchester New Hampshire U.S.A.
  • Author Confirmed What's this?
  • Why?
  • CITI https://www.na.citiprepaid.com/ Internet United States of America

CITI citi prepaid Gift card monthly service charges Internet

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

I know this is standard practice but charging service fees on an un-used gift card is absolutely rediculous. By doing this they get paid, not only for the gift card purchase but taking out $3.00 per month on a prepaid gift card until the card total is completely exhausted is just authorized theft in my opinion. This place took out monthly "service fees" against a gift card that was purchased from them and within 5 months the balance ended at $0.00 so they get paid twice to do absolutely nothing.

This is just plain wrong! I contacted them and was told it is standard practice and is in the fine print but beyond that they could care less about anyone except their own yearly bonus. 200% return on an investment is really good for them. If you have a pre-paid card with this company I suggest you use it as soon as possible before they take it all back. I will never deal with this company again and I suggest that anyone reading this post does the same. My son's gift card was anything but substantial but when we found out that the bank it was purchased from had turned around and taken it all back with "service fees" I was livid and with their response when I contaced them, I will never do business with them again.

This report was posted on Ripoff Report on 01/05/2012 06:06 AM and is a permanent record located here: https://www.ripoffreport.com/reports/citi/internet/citi-citi-prepaid-gift-card-monthly-service-charges-internet-818244. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now