Report: #698475

Complaint Review: Cox Communications - herndon,VA 20171 Internet

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Ripoff Report is Xcentric Ventures

Submitted: Tue, February 22, 2011
Updated: Sat, July 07, 2012
Reported By: llaowt123 — Chantiily Virginia United States of America

Author Not Confirmed

Why?

Cox Communications 3080 Centreville Rd, Internet United States of America

Phone:
Web: www.cox.com
Category: Internet

Cox Communications Charge a "return check fee" for a declined "Credit Card Payment", Internet

*General Comment: Blaming who????

*Consumer Comment: Check with Cox...

*Author of original report: Never heard of charging a fee for declined credit card payment.

*Consumer Comment: And, your point is...?

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Cox charged a $50 "return check fee" for a CREDIT CARD payment that failed.

This report was posted on Ripoff Report on 02/22/2011 10:43 AM and is a permanent record located here: https://www.ripoffreport.com/reports/cox-communications/internet/cox-communications-charge-a-return-check-fee-for-a-declined-credit-card-payment-inte-698475. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:

1Author

3Consumer

0Employee/Owner

#4 General Comment

Blaming who????

AUTHOR: Tech - (United States of America)

SUBMITTED: Saturday, July 07, 2012

POSTED: Saturday, July 07, 2012

I am sure they did. So you are blaming Cox for your personal issues huh. Quit blaming Cox for everything that goes wrong in your life. You should be embarrassed having ther nerve.

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#3 Consumer Comment

Check with Cox...

AUTHOR: spc3rd - (USA)

SUBMITTED: Saturday, February 26, 2011

POSTED: Saturday, February 26, 2011

That is correct. However, I would suggest you check with Cox regarding this issue to obtain an explanation for the charge. They may be willing to cancel it if you explain the situation to them...also mentioning their lack of anything in writing to justify the charge.

Keep us posted on how it turns out. There may be others out there who've experienced the same situation as you.

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#2 Author of original report

Never heard of charging a fee for declined credit card payment.

AUTHOR: llaowt123 - (United States of America)

SUBMITTED: Saturday, February 26, 2011

POSTED: Saturday, February 26, 2011

And Cox does not have a published policy regarding charging a fee for a declined credit card payment. It only has a published policy for return check fee. My credit card was declined because it was registered for auto payment and it expired.

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#1 Consumer Comment

And, your point is...?

AUTHOR: spc3rd - (USA)

SUBMITTED: Friday, February 25, 2011

POSTED: Friday, February 25, 2011

What is it you are trying to say by filing a report here? I too have Cox services and they will...like most every other service provider out there...charge a fee if you submit a payment via check, debit card, or credit card and it is not honored by your financial institution.

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