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Report: #1400305

Complaint Review: Cox Communications - Internet

  • Submitted:
  • Updated:
  • Reported By: Dashia — Las Vegas Nevada USA
  • Cox Communications Internet USA

Cox Communications Fraudulent Billing Practices Las Vegas Internet

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Cox Commuication - Fraudulent Billing Practices - SCAM ALERT! 

 I made the mistake of ordering their services now I strongly regret it. They advertised a GREAT monthly rate for new customers so I called & ordered their services. When I went to pick up the equipment I did not receive a contract or any information on the services I ordered. Just a verbal statement. Then BAM! I got my first monthly bill with the WRONG rate. It WAS NOT WHAT I ORDER IN FACT IT WAS ALMOST TRIPLED THE AMOUNT I AGREED TO. I spoke with a customer service rep & their supervisor & nothing was done to resolve my problem. THIS IS FALSE ADVERTISEMENT to the FULLEST. Do not order their service; you WON'T pay what you agreed to you. In addition they do not have the original order number given to me. I do have an e-mail with the original order number. Not to mention all the additional fees which we all are aware of.  

 

This report was posted on Ripoff Report on 09/15/2017 12:38 PM and is a permanent record located here: https://www.ripoffreport.com/reports/cox-communications/internet/cox-communications-fraudulent-billing-practices-las-vegas-internet-1400305. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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