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Report: #346935

Complaint Review: Dell Computers - Austin Texas

  • Submitted:
  • Updated:
  • Reported By: Uhland Texas
  • Author Confirmed What's this?
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  • Dell Computers www.dell.com Austin, Texas U.S.A.

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I am a state employee and purchased a Dell computer on the employee purchase plan. I have made all my payments on time and always over the minimum amount. I recently called Dell Financial to ask about getting an interest rate lower than there 28.99% and was told that there are no programs available for a lower rate. I find this very upsetting that our corporate base has become so money hungry and no longer cares about the working man that builds their company through purchases. What has happened to the loyalty from the American Corporations to help their fellow Americans. Once my system is paid off I will not buy another item of any kind from Dell on their credit plan. Buyers beware of their credit offers. You will pay for your purchase several times over if you accept the credit.

Tami moore
Uhland, Texas
U.S.A.

This report was posted on Ripoff Report on 07/02/2008 05:39 PM and is a permanent record located here: https://www.ripoffreport.com/reports/dell-computers/austin-texas/dell-computers-high-interest-sharks-austin-texas-346935. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
2Consumer
0Employee/Owner

#2 Consumer Comment

Agree about interest for Dell products

AUTHOR: Glenda - (USA)

POSTED: Friday, June 10, 2011

First, I would like to say, the poster Linds rebuttal violates the TOS on this site and does nothing but attack the original poster, gives no constructive information whatsoever, but does manage to denigrate and otherwise belittle the original poster. I thought this was not allowed here.  Any consumer credit expert will advise a consumer to try and negotiate lower interest rates with a credit company in times of hardship. Many credit companies are happy to work with the consumer and would rather receive a little less interest than be taken to bankruptcy court. I, too, find Dell's credit system draconian, not so much for the very high interest rate that they charge, but that many of their products fall under "different" credit terms thus one can be paying more than one interest payment on a bill, often with one bill never going down and the other slowly decreasing.  This is hidden in very small print and the consumer should be aware that if paying only the minimum payment with this company, a bill of only $2000 could take up to 19 years to pay off, with the price tag at the end in the tens of thousands one has to pay.  My advice is to avoid Dell, or buy it from Wal-mart or Sam's or any other outlet, but not from Dell company.

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#1 UPDATE Employee

Are you serious?

AUTHOR: Linds - (U.S.A.)

POSTED: Wednesday, July 09, 2008

Your complaining because Dell won't lower your interest rate? The one that was given to you by your credit rating? Wow. I would say that yes, in a perfect world, we could call our creditors and just "request"
a lower interest rate, and the would say, "of course! no problem!".

Get real.

In response to your comment: "Buyers beware of their credit offers. You will pay for your purchase several times over if you accept the credit." Seriously? You're blaming Dell for making you pay 2-3 times more for the computer than you owe? Even though your interest rate was provided UP FRONT after you received your approval letter.

Pay what you owe...move on....you have no case here.

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