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Report: #130720

Complaint Review: Dell Computers - Austin Texas

  • Submitted:
  • Updated:
  • Reported By: kerrville Texas
  • Author Confirmed What's this?
  • Why?
  • Dell Computers dell.com Austin, Texas U.S.A.

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MY HORROR STORY IS THE SAME AS EVERYONE ELSE CONCERNING DELL'S ILLEGAL METHODS WITH THEIR COLLECTIONS OF UNDUE FUNDS. I BOUGHT A NEW DELL UNDER THE NO INTEREST OFFER FOR THREE MONTHS... I PAID THE COMPUTER OFF IN FULL WITHIN 60 DAYS... NOW I KEEP GETTING LATE NOTICES EVERY MONTH THAT ARE INCREASING BY LATE CHARGES FOR SOMETHING I DO NOT OWE.

I HAVE TRIED TO CONTACT DELL, NO WAY JOSE... I HAVE INDIANS AND PAKISTANIS CALLING ME EVERYDAY, THREATENING TO TURN ME IN TO THE CREDIT REPORTING SERVICES....I AM LOOKING FOR A GOOD ATTORNEY TO FILE A DECEPTIVE TRADE PRACTICE LAWSUIT AGAINST DELL. I WOULD LOVE TO JOIN ANYONE ELSE'S SUIT...I HAVE FULL DOCUMENTATION OF ALL MY TRANSACTIONS, INCLUDING COPIES OF CERTIFIED LETTERS I HAVE SENT TO DELL, WITH NO RESULTS.

I WILL NEVER PURCHASE ANOTHER DELL PRODUCT!

SOMEBODY NEEDS TO DO SOMETHING ABOUT THIS BIG TIME RIPOFF

NICK
KERRVILLE, TX

Nick
kerrville, Texas
U.S.A.

This report was posted on Ripoff Report on 02/09/2005 11:17 AM and is a permanent record located here: https://www.ripoffreport.com/reports/dell-computers/austin-texas/dell-computers-ripoff-illegal-methods-with-their-collections-of-undue-funds-austin-texas-130720. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#3 Author of original report

GETTING CLOSER

AUTHOR: Nick - (U.S.A.)

POSTED: Saturday, April 23, 2005

OK, OK......LAST STATEMENT I RECEIVED SAID I STILL OWED HALF THE BALANCE DELL WAS SUPPOSED TO DELETE....I WAS STILL GETTING CALLS FROM THE GESTAPO COLLECTION AGENCY THREE AND FOUR TIMES A DAY.....IN THE MEAN TIME, I MANAGED TO GET DELL'S MANAGER OF COMPLAINTS TELEPHONE NUMBER....SO EVERYTIME THE COLLECTION GESTAPOS CALLED ME, I CALLED HIM....ONLY TOOK SIX TIMES AND THE COLLECTION CALLS HAVE CEASED.....I AM STILL WAITING FOR A FINAL BILL SHOWING I OWE ZERO TO DELL, BUT AT LEAST I GOT THE PAKI'S AND INDIAN'S OFF MY BUTT....

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#2 Author of original report

update!

AUTHOR: Nick - (U.S.A.)

POSTED: Friday, April 15, 2005

well...lotsa luck....i received my latest bill from dell and they deducted half of the incorrect balance....this after i received a letter from dell stating they would adjust my balance due to zero...so the game continues....i am still getting three to four calls a day from the collection getapos who speak with very thick indian and pakistani accents....so, now i am calling the dell rep who sent me the letter, three to four times a day....

my god bless dell because their reputation has gone to hell...

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#1 Author of original report

update! i will let you know when i get my final statement showing a zero balance

AUTHOR: Nick - (U.S.A.)

POSTED: Tuesday, March 22, 2005

i filed a complaint with the better business bureau....two weeks later i received a letter from dell apologizing for the error...my account will be credited for the interest fees and late charges...this was dated march 11, 2005....i am still getting five calls a day from the collection gestapos....am waiting to see what happens....

apparently the bbb does contact companies about complaints.

good luck to the rest of you.

i will let you know when i get my final statement showing a zero balance.

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