Derma Genetix Falsely charged St. Petersburg Florida

 Ordered a trial offer and paid shipping only for a total of $9.92, for skin cream and eye serum. Had a charge on my credit card for $94.77 for the cream and $93.80 for the eye serum. I called to see why I had these charges, and the representative ststed that if I didn't call in 24 days from the time I ordered to cancel, then I would be charged. I explained to her that I didn't even have it for 14 days, plus there wasn't anything written stating those terms. I had read every word before I ordered! She claimed that there was and would not reimburse me. So evidently I was charged almost $200.00 for trial offer. I called my bank to try to have this charge reversed, and I have not heard from them yet.