DIRECTEXPRESS WILL NOT HELP WITH FRAUD CLAIM SAN ANTONIO, Texas

I HAVE A HUGE PROBLEM TH THE DRECTIC EXPRESS COMPANY!! I PUT N A CLAIM OF FRAUD ON MY CARD!  FRIST THEY CLOSED MY CARD , NOT LIKE THEY SHOULD HAVE, THEY SHOULD HAVE JUST SUPPENED THE CO. THAT MADE THE CLAIM!   I DOING SO THIS COST ME OVER A 100 N LATE FEES WHILE I WANTED FOR A NEW CARD!   THE COMPANY THAT MADE THIS CHARGE HAS DO SO TO 1000S OF PEOPLE! SAME AMMOUNT!  I GAVE THEM ALL THESE LINKS, OVER 1000 TO GOOGLE SO THEY COULD SEE THAT I WAS NOT THE ONLY PERSON THAT THIS HAS HAPPEND TO!  SAME AMONT AND HAS BEEN GOING ON 4 OVER A YR!  THE ONLY WAY I CAN CONTACT THIS COMPANY IS TO GIVE THEM MY CARD NO. AND THEY WILL CHARGE ME GOD NOW WAHT!!  I DONT USE MY CARD ONLINE AT ALL NEVER HAVE!!! THEY R SAYING THAT YES I DID!! AND NO I DID NOT!! THEY WILL NOT HELP ME ON THE PHONE AND SAY THERE IS NO SUPERVISOR TO SPEEK TO!! REALLY!!! A LOAD!!  THEY DID GIVE ME A PHONE NO. BY MAIL THAT I HAVE CALLED SO MANY TIMES AND ALL I CCAN DO IS LEAVE A MESSAGE WHICH I DO AND HAVE NEVER GOTTEN A PHONE CALL BACK!!! THEN TODAY WAS TOLD TO LOOK AT MY ACCOUNT ONLINE AND THE ONLY WAY TO DO THAT IS TO PUT MY CARD NO ONLINE!!! REALLY!!! I DONT NOW WHAT TO DO AT THIS POINT!! I DID TRY TO MAKE A POLICE REPOT AND FILE VIA THEM I WAS TOLD THAT THEY DONT HAVE THE ONLINE RECORCES TO DO SO AND WONT EVEN MAKE A REPORT!! PLAES HELP ME!!! THIS CARD COMPANY IS SUCH A FREEKEN JOKE!!! I HAVE DELT WITH MANY BANKS WHEN I WAS MARRIED WE HAD 2 OF R OWN BUSS. A GREEENHOUSE AND A TREE TRIMMING SERVICE OVER 12 YRS SO YES I HAVE DELT WITH MANY BANKS!! AND NEVER EVER HAVE I BEEN TREATED SOOOO POORLY!! THIS IS CRAZY!! EVERY LINK I GO TO WHEN I GOOGLE THEM IS THE SAME WITH THE SAME PHONE NO! PLEASE HELP ME!!! THANKS 4 UR TIME!!  MICHELE MT.VERNON OHIO