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Report: #551560

Complaint Review: Elite Moving And Storage - Las Vegas Nevada

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  • Reported By: william — elkhart Indiana United States of America
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  • Elite Moving And Storage 3305 Spring Mountain Rd Las Vegas, Nevada United States of America

Elite Moving And Storage, Trans National Moving Services No wonder Detroit is deserted Las Vegas, Nevada

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I needed to move from Pleasant Hill Iowa to Elkhart Indiana. I foolishly looked on the internet for a mover and got tons of calls. Trans National Moving contacted me and offered to move me the next day for $1326 guaranteed. She (marcie) told me she need a deposit of $300 and she would send me a cc authorization electronically. She walked me through the process and boom we were done. She said that it was a big truck with lots of room because I had a full sized Harley Davidson included in this move. She said no problem they have a rack that it fits in and ties down. Elite Moving and Storage contacted me and said they would be there at 10am the next morning. He said the truck was 1:45 minutes away from me...at 10:05 I called to make sure they were still going to be there at 10am. I was told that they were not on the roaad yet that he thought they were a 1/2 hour away from me when he talked to me last nite (read above statement he made). They finally showed up at 1:12 and had a side loading van...maybe a 20' at most with a ramp that a goat would have trouble climbing...they could take all my stuff becaus they didn't have any place for it. 


We struggled to get the motorcycle in but with 3 of us it got done. They left Pleasant Hill at 3pm. It is a 7 hour drive to Elkhart. They wanted to unload that night and I told them no. Their dispatch called and pressured me to let them unload at midnight and again I said no...he said they would have it delivered tomorrow and to call them. I called them numerous times and never once did I get a delivery time and only talked to a dispatch person once during all those calls...I was told it would be here early because that truck had to go out again....it is 3:30pm and I still have not delivery and I cant get a response from these people. I have thought about calling the Michigan State Police and reporting the goods as missing but that would probably not get any results. Monday its a call to the attorney I guess because I dont expect the delivery until Monday...I would advise anyone not to use any moving company that is not a recognized carrier like Allied or American....this is the worse example of customer service and shoddy business practices I have ever experienced...believe me if I could sue these people I would....they just called...delivery is supposed to be at 8pm tonite...that is the time I sarcastically said to the dispatch last night "it will be there before 8pm right?"...these are some lousy people to deal with...stay away...do yourself a favor and stay clear of these people. They also charged me a 100 dollars more than agreed upon...I signed a contract...they cc author that Marcie said I was signing had a weight clause....gotta ya....stay away from Trans National brokers and Elite Moving and Storage...its Cliff at Elite. Remeber that name.

This report was posted on Ripoff Report on 01/09/2010 01:34 PM and is a permanent record located here: https://www.ripoffreport.com/reports/elite-moving-and-storage/las-vegas-nevada-/elite-moving-and-storage-trans-national-moving-services-no-wonder-detroit-is-deserted-las-551560. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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