Empire Today Terrible customer service! Nationwide

For the second time using Empire Today, the salesperson mismeasured.  There was not enough products to do the job in the time frame promised in my contract with them! I then had to take a day off work, unplanned, causing my own business to suffer and their only compensation was an offer of $50! Can not reach anyone to rectify this! No one calls or emails back! The only supervisor i was able to speak with, Liam, was rude and condescending! Terrible business practices Empire Today! I guess fool me once shame on you fool me twice shame on me!