Report: #1459046

Complaint Review: Empire Today - Denver Colorado,

  • Submitted:
  • Updated:
  • Reported By: Crispins Mom — Denver CO, United States
  • Author Confirmed What's this?
  • Why?
  • Empire Today Denver, Colorado, United States

Empire Today Expensive, High pressure selling tactics (1970s selling style) Close the sale at all costs Denver Colorado,

*UPDATE Employee: Note from Empire

Show customers why they should trust your business over your competitors...

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The sales rep that showed up to do a free measurement was too pushy. I told her I wanted to get several quotes from different companies. She is an independent contractor for Empire with the showroom essentially in her car. For a 658 sq ft space she quoted me $8,000+ for luxury vinyl plank flooring, claiming that the original price would have been $12,000 but she gave all the discounts that she was allowed. Unfortunately, I signed the docs on her laptop and scheduled the installation. The next day I called to tell her it was too expensive. She said that she could eliminate a room to bring it down to $6,003 and I said OK. Now, I feel like I was taken for a ride and cancelled my order via telephone and email to the sales associate. The discount price she quoted me was most stores regular price. Didn't like the high pressure sales tactics she used and pressure to close the deal. Guess it's all about commissions. 

This report was posted on Ripoff Report on 08/31/2018 08:39 PM and is a permanent record located here: https://www.ripoffreport.com/reports/empire-today/denver-colorado/empire-today-expensive-high-pressure-selling-tactics-1970s-selling-style-close-the-sal-1459046. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 UPDATE Employee

Note from Empire

AUTHOR: CustomerSupport - (United States)

POSTED: Tuesday, September 04, 2018

Dear Customer,

We sincerely regret to hear about your experience, and we'd like to further review your concerns. Please email us at customersupport@empire-today.com and include the street address were your consultation took place. We look forward to hearing from you, thank you.

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