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Report: #1458728

Complaint Review: EMPIRE TODAY -

  • Submitted:
  • Updated:
  • Reported By: joe — Phoenixville United States
  • Author Confirmed What's this?
  • Why?
  • EMPIRE TODAY United States

EMPIRE TODAY EMPIRE TODAY provided me with an absurd estimate to install laminate floors. Pennsylvania

*UPDATE Employee:

Note from Empire Today

Show customers why they should trust your business over your competitors...

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Met with Joe Bonavitacoca (from Empire) at my mother's condo today, which is located in Lansdale PA.  Her condo was flood damaged earlier this month.  Joe provided me with an estimate to install 1,000 feet of laminate flooring.  His estimate was $15,000!!  That's ~ $13.63 per sq ft.  He couldn't provide me with cost of materials, because, according to him, he doesn't have access to that information.  My question - how coud he come up with an estimate without knowing EMPIRE'S cost!!  After expressing my shock with this rediculous price, Joe asked how much I'd be willing to pay.  Having an idea of what labor and material cost should be, I wasn't confortable proceedig with further discussion.  Before he walked out the door, Joe asked me how much the insurance company was paying my mother for floor damages.  My thought - why is that relavant to this discussion?  

For me, this was a pathetic and insulting experience.   Also, a complete waiste of my time.  

This report was posted on Ripoff Report on 08/29/2018 02:31 PM and is a permanent record located here: https://www.ripoffreport.com/reports/empire-today/empire-today-empire-today-provided-me-with-an-absurd-estimate-to-install-laminate-floors-1458728. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 UPDATE Employee

Note from Empire Today

AUTHOR: CustomerSupport - (United States)

POSTED: Thursday, August 30, 2018

Joe, we strive to leave a positive impression during our home consultations, and we regret to hear that this was not the case. We've located your appointment, and we'll be looking into your concerns, thank you.

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