Complaint Review: Global Cash Card - Irvine California
Global Cash Card World Processing Should not be an operating financial service. Irvine, California
*Consumer Comment: Global Cash Card has no standards!
*UPDATE EX-employee responds: Global Cash Card
*Consumer Comment: Agreed
*Author of original report: Unbelievable ethics, GCC lies yet again.
*UPDATE Employee: Response
Global Cash card is one of the worst financial service institutions you could ever use/work for. First off they have horrible, and unfair fees. The worst part about their fees, as many of you may know, is that they're excessive. They charged you $1.00 for being DECLINED at an ATM, $0.80 for being declined for a credit transaction, and $0.45 for a debit transaction. Their ATM withdrawal fees are one of the worst I've seen in all of my experience. The worst part is that the people who mainly use these cards are people that live paycheck to paycheck. What kind of company does this to people?
In addition, their customer service is one of the worst I've ever seen. Their "Upper Management" is composed of supervisors that are barely in their early twenties. These supervisors are young, have no experience outside of global cash card, and have no college education. After about 4 months of being a customer service rep, you may be promoted to the DDS department, which is the people that handle all of the direct deposits. Would you trust young, uneducated, and inexperienced people with your hard earned money?
Also, they violate PCI Procedure. The same customer service representatives that take your calls, are required to simultaneously process the pay cards and send them out to the consumer. Last time I checked, this leaves their liable for lawsuits..
Global Cash Card is one of the worst companies ever, and their mother company World Processing should also be taken down with it. If you guys have any questions, contact me because I have first-hand experience with the staff and the customers. Don't let young uneducated people handle your money, and don't let this company rip you off any longer!
This report was posted on Ripoff Report on 12/08/2012 06:20 PM and is a permanent record located here: https://www.ripoffreport.com/reports/global-cash-card/irvine-california-92617/global-cash-card-world-processing-should-not-be-an-operating-financial-service-irvine-c-979642. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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