X  |  CLOSE
Report: #1325728

Complaint Review: Global Cash Card - Nationwide

  • Submitted:
  • Updated:
  • Reported By: Adam — Rochester New York USA
  • Author Confirmed What's this?
  • Why?
  • Global Cash Card Nationwide USA

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Worst company ever, my work issues these VISA cards, I had part of my check deposited to this and used it as a Christmas savings.The card number was stolen online and emptied out in the course of a month( its saving so I dont check it often).But realized and reported with 40 days of first fraud activity and within hours of the last fraudulent charge.. I filed a report with their dispute dept after spending 8 hours on the phone btwn getting bounced around being put on hold ect. I filed a police report and jumped through all the hoops they requested and was DENIED reimbursement even though the reps told me it was obvious that these were not charges I made and that I would get back everything stolen w/n 45 days.....I now have to send a written request asking why someone was allowed to steal $1250 from my supposedly protected VISA debit card. My bank of America number was hacked at the same time, but they denied the fraudulent charges and immediately notified me, these clowns are just the worst of what is out there, stay away go with a reputable bank.So much for VISA protection.

This report was posted on Ripoff Report on 08/31/2016 03:22 PM and is a permanent record located here: https://www.ripoffreport.com/reports/global-cash-card/nationwide/global-cash-card-no-visa-fraud-protection-from-this-company-at-all-nbspirvine-califo-1325728. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Updates & Rebuttals

REBUTTALS & REPLIES:
1Author
3Consumer
0Employee/Owner

#4 UPDATE Employee

Respond to Inquiry

AUTHOR: Michelle Mandell - (USA)

POSTED: Thursday, September 22, 2016

We have attempted to contact you multiple times at the phone number that we have on file however we have not been able to speak with you. As we have stated in the previous response, a number of your disputed transactions have been verified by Visa and based on that outcome we have sent you a letter stating that no credits will be provided. As a courtesy we have contacted the other merchants for the remaining transactions. They have 45 days to respond with proof of valid transaction. Please contact me directly at 888-220-4477 ext. 315 and I will be happy to assist you.

Respond to this report!
What's this?

#3 UPDATE Employee

Response to Inquiry

AUTHOR: Michelle Mandell - (USA)

POSTED: Monday, September 12, 2016

We have attempted to contact you multiple times at the phone number that we have on file however we have not been able to speak with you. As we have stated in the previous response, a number of your disputed transactions have been verified by Visa and based on that outcome we have sent you a letter stating that no credits will be provided. As a courtesy we have contacted the other merchants for the remaining transactions. They have 45 days to respond with proof of valid transaction. Please contact me directly at 888-220-4477 ext. 315 and I will be happy to assist you.

Respond to this report!
What's this?

#2 Author of original report

Global cash card rebuttal is incorrect

AUTHOR: - ()

POSTED: Thursday, September 08, 2016

Im looking at  the letter sent from Global cash card, it clearly states:

The investigation has been finalized and we've determined no errors were made. No credit will be issued"

NOTHING about an ongoing case,or waiting for Visa to respond. When I call Im told no information can be given to me that I must mail a written request asking why my claim has been denied (which I have done) Sounds more like theyre simply responding hoping Ill get frustrated and stop pursuing. I've attached a copy of the letter, showing nothing close to what they state in their response.

A Witz

Respond to this report!
What's this?

#1 UPDATE Employee

Response to Inquiry

AUTHOR: Michelle Mandell - (USA)

POSTED: Thursday, September 08, 2016
Thank you for your inquiry. Our records indicate that the final decision did not end in your favor due to a number of the disputed transactions were completed with verified by Visa.  Due to the online transactions, we have contacted the merchants and they have 45 days to respond with proof of valid transaction.  If you have any further questions please don't hesitate to contact me directly at 888-220-4477 ext. 315 and I will be happy to assist you.
Respond to this report!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now